Terms of use

The rules for using Banbɔfoɔ, for everyone’s safety.

Last updated: 14 October 2026

Banbɔfoɔ is not an emergency line. In immediate danger, call 112, Police 191, Fire 192 or Ambulance 193.

1Acceptance

By creating an account or using Banbɔfoɔ, you agree to these terms and to our privacy policy.

2Who can use it

You must be 18 or over. Rewards are open to adult Ghanaian citizens with a valid Mobile Money number.

3Responsible use

Report only what you honestly believe happened. Do not:

  • file false or malicious reports;
  • harass, threaten or defame anyone;
  • upload illegal, violent or indecent content;
  • try to disrupt or hack the service.

4Rewards

A reward may be granted only after the relevant authorities verify and confirm your information. Amounts and approval are decided case by case and are not guaranteed. Fraudulent claims are refused and may be reported.

5Your content

You keep ownership of what you submit. You allow us to process it and share it with the authorities and agencies handling your report.

6Response times

We route reports quickly, but we do not control how or when the authorities act, and we cannot promise a specific response time.

7Suspension

We may suspend or close accounts that break these terms.

8Liability

Banbɔfoɔ is provided “as is”. To the extent the law allows, we are not liable for indirect losses linked to using the service.

9Changes and law

We may update these terms and will show the date above. They are governed by the laws of the Republic of Ghana.

10Contact

Questions? Reach us through patrick-soho.com.

See also: PrivacyFAQ